Privacy Policy


1. Who we are

KEPTYX PTY LTD (“Keptyx”, “we”, “us”, or “our”) provides an on-demand AI assistant for computers that helps users understand what to do next based on what is visible on their screen — only when the user explicitly asks for help.Our service is designed around user control, transparency, and minimal data collection.Website: https://keptyx.com
Contact: [email protected]

2. When does Keptyx collect data?

Keptyx only processes data when you actively turn Help ON inside the app.When Help is OFF, Keptyx:
• Cannot see your screen
• Does not collect data
• Does not contact any servers
• Runs no background monitoring
You are always in control.

3. Screen data (photos of your screen)

When you turn Help ON and send a message, Keptyx may capture single, on-demand screen frames to understand your current context and generate a helpful response.Important points:
• We do not record video.
• We do not continuously capture your screen.
• We do not store screen recordings on your device.
• We do not store your screen data long-term on our servers.
Screen images are:
• Sent securely to our AI service
• Used only to generate your response
• Processed temporarily
• Not stored permanently
• Not reused for training
• Not shared with advertisers
This data is used solely for app functionality.

4. AI processing

To provide guidance, Keptyx sends relevant context (including a single screen frame and your message) to a secure third-party AI service.This is necessary for the app to function.The AI service:• Processes your request
• Returns a response
• Does not permanently store your data
• Does not use your data for advertising
• Does not link it to your identity
We only send what is necessary to answer your request.

5. Your Keptyx User ID (Key ID)

Each installation of Keptyx generates a cryptographic Key ID that is used to:
• Authenticate your device
• Track trial status
• Enforce subscription limits
• Prevent fraud
This Key ID:
• Is not your real name
• Is not your email
• Is not your Apple ID
• Does not reveal who you are
• Is used only for security and subscription enforcement
It is linked to your usage inside the system for technical purposes, not for advertising or tracking.

6. Subscriptions and purchase data

If you purchase a subscription:
• We verify your transaction with Apple
• We store your subscription status
• We do not store your credit card details
• Apple handles all payments
We only store:
• Your transaction ID
• Expiry date
• Whether you are subscribed
This is used only for app functionality, not for marketing.

7. Free usage and trials

Keptyx tracks:
• Whether you are in a trial
• How many free sessions you have used in a month
This is necessary to enforce limits and prevent abuse.
No personal identity is required.

8. What we do NOT collect

Keptyx does not collect:
• Your name
• Your email
• Your address
• Your contacts
• Your location
• Your photos library
• Your files
• Your messages
• Your browsing history
• Your microphone audio
We only process what is necessary to help you in the moment.

9. Data security

We protect your data using:
• Encrypted communications
• Secure authentication
• Minimal data retention
• No unnecessary storage
Your data is handled with care.

10. Your rights

You can:
• Stop data collection anytime by turning Help OFF
• Uninstall the app at any time
• Contact us for questions about your data

11. Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted at:
https://privacy.keptyx.com


Enquiries

We’re here to help. Submit your enquiry and our team will get back to you shortly.

[email protected]